Improving accessibility for seniors in a life-long learning network: A usability study of learning websites

Senior citizens are comparatively vulnerable in accessing learning opportunities offered on the Internet due to usability problems in current web design. In an effort to build a senior-friendly learning web as a part of the Life-long Learning Network in Shanghai, usability studies of two websites currently available to Shanghai senior citizens were conducted, with the intention of integrating these websites into a senior learning web as well as promoting accessibility for senior users. Through this study usability problems were identified generating suggested changes for designing websites focused on learning by seniors. This study contributes empirical findings to the field of information system design and its accessibility for seniors.