How can work addiction buffer the influence of work intensification on workplace well-being? The mediating role of job crafting

Despite growing attention to the phenomenon of intensified job demand in the workplace, empirical research investigating the underlying behavioral mechanisms that link work intensification to workplace well-being is limited. In particular, a study on whether these behavioral mechanisms are dependent on certain type of individual difference is absent. Using data collected from 356 Chinese health care professionals, this study utilized a dual-path moderated mediation model to investigate the mediating role of job crafting behavior between work intensification and workplace well-being, and the moderating role of work addiction on this indirect path. The results demonstrated that although work intensification was negatively associated with workplace well-being, this effect was more likely to take place for non-workaholics. Specifically, compared with non-workaholics, workaholics were more prone to engage in job crafting behavior in terms of seeking resources and crafting towards strengths, and therefore less likely to have reduced well-being experience. Results are discussed in terms of their implications for research and practice.