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Credit evaluation of gas consumers by combining hierarchy analysis with clustering

  • Wenqing Xu
  • , Huiqun Yu*
  • , Jianmei Guo
  • , Jinglei Shen
  • , Huaiying Sun
  • *此作品的通讯作者
  • East China University of Science and Technology
  • Shanghai Key Laboratory of Computer Software Evaluating and Testing

科研成果: 书/报告/会议事项章节会议稿件同行评审

摘要

Credit evaluation of customer is an important task for gas companies to achieve marketing management, and is of great significance to improve the economic efficiency of enterprises. By analyzing various factors influencing gas customer credit, a gas customer credit index hierarchy is established. Then, based on the credit index hierarchy, this paper proposes a hybrid credit evaluation method by cluster analysis and analytic hierarchy process(AHP). This method first divides gas customers into different groups by cluster analysis, then determines the credit index weight by AHP, and finally evaluates gas customer credit rating by combining the above two results. The empirical analysis of the actual data of a gas company shows that as a synthesis of customer data's statistical properties and gas professionals' actual work experience, this model can evaluate gas customer credit rating rationally and effectively.

源语言英语
主期刊名Proceedings - 16th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2017
编辑Xiaohui Cui, Shaowen Yao, Simon Xu, Guobin Zhu
出版商Institute of Electrical and Electronics Engineers Inc.
827-832
页数6
ISBN(电子版)9781509055074
DOI
出版状态已出版 - 27 6月 2017
已对外发布
活动16th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2017 - Wuhan, 中国
期限: 24 5月 201726 5月 2017

出版系列

姓名Proceedings - 16th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2017

会议

会议16th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2017
国家/地区中国
Wuhan
时期24/05/1726/05/17

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