The Conflict and Coordination Mechanism of Interpersonal Relationship between New and Old Residents in Community Reorganization at Heritage Sites: A Model Based on Tangkou in Huangshan

During the transition to the tourism service community, the heritage community has absorbed more and more new residents, and the community undergoes constant reorganization. The relationship between new arrivals and original residents has caused many conflicts in the process of community restructuring, which in turn affects the sustainable development of the heritage site. Based on the survey of the typical heritage community in Tangkou, Huangshan, combined with grounded theory, it is found that interpersonal relationship conflicts between new arrivals and original residents of the heritage community are mainly affected by economic interests, environmental cognition, emotional exchanges, cultural customs, and so on. It is suggested to improve the interest coordination mechanism between new arrivals and original merchants, give play to the role of industry associations, protect the interests of marginalized or disadvantaged groups, strengthen the construction of community public leisure space, encourage residents to participate in the protection and inheritance of traditional cultural customs in the community, and establish community environmental protection and responsibility mechanisms.