Learning user credibility on aspects from review texts

Yifan Gao, Yuming Li, Yanhong Pan, Jiali Mao, Rong Zhang

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Spammer detection has been popularly studied these years which aims at filtering unfair or incredible customers. Most users have different backgrounds or preferences so that they make distinct reviews/ratings, however they can not be treated as spammers. To date, the existing previous spammer detection technology has limited usability. In this paper, we propose a method to calculate user credibility on multidimensions by considering users difference related to their personalities e.g. background and preference. Firstly, we propose to evaluate customer credibilities on aspects with the consideration of different concerns given by different customers. A boot-strapping algorithm is applied to detect the intrinsic aspects of review text and the aspect ratings are assigned by mining semantic polarity. Then, an iteration algorithm is designed for estimating credibilities by considering the consistency between individual ratings and overall ratings on aspects. Finally, experiments on the real dataset demonstrate that our method outperforms baseline systems.

Original languageEnglish
Title of host publicationWeb-Age Information Management - 17th International Conference, WAIM 2016, Proceedings
EditorsBin Cui, Xiang Lian, Dexi Liu, Nan Zhang, Jianliang Xu
PublisherSpringer Verlag
Pages78-91
Number of pages14
ISBN (Print)9783319399577
DOIs
StatePublished - 2016
Event17th International Conference on Web-Age Information Management, WAIM 2016 - Nanchang, China
Duration: 3 Jun 20165 Jun 2016

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume9659
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference17th International Conference on Web-Age Information Management, WAIM 2016
Country/TerritoryChina
CityNanchang
Period3/06/165/06/16

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