How and when phatic communion enhances advice taking

  • Jiaxin Chen
  • , Yudong Guo
  • , Jinyun Duan*
  • *Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

2 Scopus citations

Abstract

Phatic communion is a type of speech that is used to facilitate social relationships without informational value, and its influence on advice taking is underexplored. Therefore, we conducted a pilot study and two main studies to explore the influence of phatic communion on advice taking. In the pilot study, we asked participants to evaluate experimental material stating phatic communion, which confirmed that the manipulation for phatic communion was effective. Study 1 explored the main effect of phatic communion on advice taking using a quantitative estimation task. Study 2 explored whether interpersonal familiarity had a moderating effect on the indirect relationship between phatic communion and advice taking via positive face threats. Overall, our results showed that advice given with phatic communion decreased (positive) face threats, and in turn, increased advice taking, but only when the relationship between the advisee and the advisor was unfamiliar.

Original languageEnglish
Pages (from-to)611-622
Number of pages12
JournalAsian Journal of Social Psychology
Volume25
Issue number4
DOIs
StatePublished - Dec 2022

Keywords

  • advice taking
  • interpersonal familiarity
  • phatic communion
  • politeness theory
  • positive face threat

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