Cross-domain review helpfulness prediction based on convolutional neural networks with auxiliary domain discriminators

  • Cen Chen
  • , Yinfei Yang
  • , Jun Zhou
  • , Xiaolong Li
  • , Forrest Sheng Bao

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

51 Scopus citations

Abstract

With the growing amount of reviews in ecommerce websites, it is critical to assess the helpfulness of reviews and recommend them accordingly to consumers. Recent studies on review helpfulness require plenty of labeled samples for each domain/category of interests. However, such an approach based on close-world assumption is not always practical, especially for domains with limited reviews or the "out-of-vocabulary" problem. Therefore, we propose a convolutional neural network (CNN) based model which leverages both word-level and character-based representations. To transfer knowledge between domains, we further extend our model to jointly model different domains with auxiliary domain discriminators. On the Amazon product review dataset, our approach significantly outperforms the state of the art in terms of both accuracy and cross-domain robustness.

Original languageEnglish
Title of host publicationShort Papers
PublisherAssociation for Computational Linguistics (ACL)
Pages602-607
Number of pages6
ISBN (Electronic)9781948087292
StatePublished - 2018
Externally publishedYes
Event2018 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, NAACL HLT 2018 - New Orleans, United States
Duration: 1 Jun 20186 Jun 2018

Publication series

NameNAACL HLT 2018 - 2018 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies - Proceedings of the Conference
Volume2

Conference

Conference2018 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, NAACL HLT 2018
Country/TerritoryUnited States
CityNew Orleans
Period1/06/186/06/18

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