TY - GEN
T1 - A Service-oriented integration model of knowledge and business processes
AU - Guo, Jianmei
AU - Wang, Yinglin
AU - Liu, Xijuan
AU - Tong, Hongxia
PY - 2008
Y1 - 2008
N2 - The integration of business process management (BPM) and knowledge management (KM) is both an opportunity and challenge for many large enterprises. However, comprehensive research and a cogent framework have not been proposed for service-oriented integration of BPM and KM, which were proposed independently. This paper focuses on the integration issue of knowledge and business processes. An integration model based on task space, process space and knowledge space is introduced. Four types of key functions of the integration model are described and fulfilled. Then, a service-oriented implementation framework based on the integration model is proposed. The main service workflow and various kinds of services involved are explained. A knowledge supply system for business problem solving and a case study are presented to demonstrate the feasibility of the proposed integration model and framework.
AB - The integration of business process management (BPM) and knowledge management (KM) is both an opportunity and challenge for many large enterprises. However, comprehensive research and a cogent framework have not been proposed for service-oriented integration of BPM and KM, which were proposed independently. This paper focuses on the integration issue of knowledge and business processes. An integration model based on task space, process space and knowledge space is introduced. Four types of key functions of the integration model are described and fulfilled. Then, a service-oriented implementation framework based on the integration model is proposed. The main service workflow and various kinds of services involved are explained. A knowledge supply system for business problem solving and a case study are presented to demonstrate the feasibility of the proposed integration model and framework.
KW - Business process management
KW - Knowledge management
KW - Service-oriented architecture
UR - https://www.scopus.com/pages/publications/49249091503
U2 - 10.1109/ICNSC.2008.4525490
DO - 10.1109/ICNSC.2008.4525490
M3 - 会议稿件
AN - SCOPUS:49249091503
SN - 9781424416851
T3 - Proceedings of 2008 IEEE International Conference on Networking, Sensing and Control, ICNSC
SP - 1674
EP - 1679
BT - Proceedings of 2008 IEEE International Conference on Networking, Sensing and Control, ICNSC
T2 - 2008 IEEE International Conference on Networking, Sensing and Control, ICNSC
Y2 - 6 April 2008 through 8 April 2008
ER -